Wavetec’s goal to serve the banking industry has successfully transformed 50+ bank clients globally. For over three decades, the organization has offered a superior branch banking experience to its global clients that helped them offer exceptional customer experience solutions.
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With this achievement, Wavetec steps closer to becoming a world leader in banking customer experience and digital branch transformation. The banking solutions delivered to the leading 50+ banks across the world comprised of some of the following:
- Enterprise Virtual Queue Management
- Digital Signage and Video Walls
- Online Appointment Booking, Scheduling & Management
- Customer Feedback
- WhatsApp Queuing, Appointment, and Feedback
- Cash and Cheque Deposit Machine (CDM)
- Know Your Customer Solutions (KYC)
Wavetec supports banks and financial institutions to invest in digital capabilities and meet the clients’ expectations in today’s world. The core purpose of its customer journey solutions for the bank branches is to add a personal, immersive, and relevant touch to their role as an everyday bank. In today’s era of disruptive competition, Wavetec has successfully supported banks to adopt advanced customer-facing technologies and run improved channels, therefore, angling themselves as progressive players in the industry.
About Wavetec
Wavetec is a global leader in transforming customer experience and journey by offering technological solutions. Wavetec has been at the forefront of technological revolutions for over three decades. We are known for the successful installations of Queue Management Systems, Self-Service Kiosks, and Information Display Solutions to leading corporations across 70+ countries.
Wavetec is successfully delivering its services as a global leader in Digital Signage and Customer Experience Solutions. It has helped businesses organize, engage, and measure customer flow with its innovative and advanced customer experience solutions.
Why us?
- Offices in 9 countries, and partners in over 75 countries to ensure best levels of customer support.
- Continuous innovations that lead the market.
- Capability to customize according to the bank needs.
- Integrations with Core Banking, monitoring tools, SSO, Mobile Banking Apps, and more.
- In-house development and hardware manufacturing.
- ISO 27001, 9001 & GDPR Compliant.