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Access latest insights, how-tos, and best practices for optimizing customer experience. Stay informed and stay at the top of your queue management game with our comprehensive blog archive.

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XTM Reverse ATM at Rogers Centre Toronto by Azimut

What Is a Reverse ATM?

In this blog: What are reverse ATMS? Why were they needed? What are their advantages and use cases? (more…)
WhatsApp marketing

Why Choose WhatsApp Marketing ?

In this blog: Let's take a look at how WhatsApp marketing has upset traditional marketing channels and why its been…
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Self Service and Mobile Money

In this blog: We explore the growing landscape of mobile money, its problems and how these problems can be addressed.…
kyc solutions

How KYC Can Benefit From Blockchain Technology

In this blog: We take a look at the loopholes in existing KYC practices and discuss how blockchain technology can…
WhatsApp use cases

WhatsApp Use Cases for Business

In this blog: We discuss how businesses can leverage WhatsApp to reach their customers and target audience effectively via several…
Case SIM

The Best Locations for Telecom Customer Acquisition

Telecom operators are in a full-blown battle to gain market share while facing rapidly declining margins. At the same time,…
tourism

Tourism and The Need for Local SIMs

The world we live in today is changing at a hectic pace. Whether you’re travelling for leisure or business, I’m…
Strategies for an Effective Lobby Management System1

Strategies for an Effective Lobby Management System

This blog highlights the benefits of a lobby management system for an organization and its contribution to improving customer service.…
cash automation

Cash Automation Trends in Developing Regions

In this blog: We take a look at how consumer sentiment has changed around cash automation and how the banking…
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