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Access latest insights, how-tos, and best practices for optimizing customer experience. Stay informed and stay at the top of your queue management game with our comprehensive blog archive.

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How COVID 19 is Helping Countries Transform into Cashless Societies

Cashless Societies are Inevitable

In this blog: What is a cashless society? Covid-19's impact on non-cash payments What factors are contributing towards a cash-free…
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How to Go Cashless Without Alienating Cash Customers

In this blog: The benefits of going cashless How to facilitate unbanked/underbanked and cash customers How Reverse ATMs fit into…
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Navigating New Normal with Queue Management and Self-Service

In This Blog Lessons we have learnt a year into the pandemic How has Covid19 impacted Queue Management? What queuing…
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Using a Reverse ATM at Rogers Centre: Step-by-Step…

Chances are, you're here because you heard your home stadium has gone cashless and you have no idea how you're…
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WhatsApp Appointments – The Ideation, Development and Implementation

When Covid19 hit, we all faced restrictions like social distancing, occupancy limits, SOPs, etc. In light of these, it became…
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What Banks Can Learn From Netflix

In this blog: The secret to Netflix's success How banks can leverage Netflix's strategies to their advantage How other industries…
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What Is KYC And Why Is It Important?

In this blog: Understanding KYC and its importance of KYC in retail banking The KYC process Compliance & automation (more…)
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Self Service Accelerates Financial Inclusion

In this blog: Why such a large chunk of the global population remains unbanked. Why financial inclusion is so important…
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Making Effective Healthcare Possible with Patient Journey Mapping

In this blog We will discuss: What hurdles do healthcare providers face in patient management? How queue management solutions can…
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