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See why the world’s best brands choose Wavetec Self-Service Kiosk

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Self-Service Banking Solutions

Discover Wavetec’s comprehensive range of self-service banking solutions, thoroughly crafted to cater to the diverse needs of your institution and your customers:

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Digital Signage

Cash Deposit Machine (CDM)

Revolutionize cash handling with Wavetec’s state-of-the-art Cash Deposit Machines. Offering unparalleled security and efficiency, our CDMs provide customers with a uniform experience to deposit funds securely at their convenience.

  • Minimized operational cost
  • 24-hour service availability
  • Deposits cheques and cash within minutes
  • Can be fully integrated with multiple Cheque Truncation Systems
Continue the Journey
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Floor Standing M-13 Smart Self Service Kiosk

Card Issuance & Cash Dispenser Kiosks

Encourage your customers to manage their banking transactions with ultimate flexibility and convenience through Wavetec’s Card Issuance & Cash Dispenser Kiosks. Effortlessly issue debit and credit cards on the spot while offering cash withdrawal services, all in one convenient location.

  • Instantly dispenses cards in 5 seconds
  • Biometric verification integrated with the bank & local agencies
  • Cash deposit functionality
  • Decreases bank & STA operational cost by 15%
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Cardless Bulk Cash Deposit Machine

Experience unparalleled efficiency and security in handling large cash deposits with Wavetec’s Cardless Bulk Cash Deposit Machines.

Designed to modernize cash deposit processes without needing physical cards, our innovative self-service banking solutions offer a smooth experience for both customers and financial institutions.

  • Cardless operation
  • Extended KYC capabilities
  • Bulk deposit capacity
  • Extra large escrow
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Cheque Deposit Kiosk

Wavetec’s Cheque Deposit Kiosk streamlines multiple cheque deposits, reducing branch queues and enhancing customer convenience.

With MICR reading capability, it swiftly extracts cheque information, issuing instant receipts with scanned copies for dispute resolution. This seamless process optimizes branch traffic and elevates the customer experience.

  • 24-hour service availability
  • Management information System (MIS) Reports
  • Deposit cheques within minutes
  • Fully integratable with multiple Cheque Truncation Systems
Continue the Journey
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Key Benefits

Enjoy a multitude of benefits for your institution and your customers by implementing Wavetec’s self-service banking kiosk solutions:

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Convenience

  • Provide convenient and secure 24/7 banking with user-friendly kiosks.
  • Reduce wait times and offer round-the-clock access to essential services.
  • Improve overall banking experience, fostering loyalty and satisfaction.

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Efficiency

  • Drive operational efficiency with Wavetec’s innovative self-service banking solutions.
  • Automate routine transactions, reducing manual intervention.
  • Maximize cost-effectiveness and focus on delivering exceptional service for growth.

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Security

  • Protect customer transactions with robust authentication and encryption.
  • Utilize state-of-the-art security features to safeguard data.
  • Ensure peace of mind for institutions and customers against unauthorized access or fraud.

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Accessibility

  • Nurture financial inclusion with accessible self-service kiosks.
  • Ensure equal access to banking services for all customers.
  • Enhance reputation as a customer-centric institution with inclusive solutions.

30%
Improves Queue Flow

23%
Increase in Customer Satisfaction

30%
Reduction in Operational Cost

80%
Reduces Walk Away

Key Features

Cheque Processing

Wavetec’s integrated biometric authentication system delivers swift, accurate cheque processing. This technology ensures accuracy and security, enhancing peace of mind for customers using our banking kiosk.

Custom Dashboards

Gain insights into branch performance and customer trends with Wavetec’s customizable dashboards, which are part of our self-service banking solutions. These intuitive tools enable informed decision-making.

Hardware Monitoring & Management

Ensure continuous operation of your self-service kiosks with Wavetec’s advanced hardware monitoring and management capabilities. Our system allows for remote monitoring and troubleshooting from a centralized location.

Transaction & Location Management

Wavetec’s transaction and location management features help optimize banking kiosk placement, enabling efficient real-time transactions. This approach enhances customer accessibility and improves overall banking service efficiency.

Alert Management

Wavetec’s proactive alert management system keeps you informed about kiosk issues in real-time, enabling quick resolution to minimize service disruption and ensure smooth operations.

KYC for Customer Onboarding

Simplify and modernize the customer onboarding process with Wavetec’s KYC capabilities, offered via our self-service banking kiosk. Our solution enables smooth account opening and transaction processing.
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Cheque Processing
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Custom Dashboards
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Hardware Monitoring & Management
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Transaction & Location Management
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Alert Management
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KYC for Customer Onboarding

Self-Service Banking & Cash System

Digital integration is a key to success, but it can not come at the expense of customer and business relationships. That is where we come in. 

Our self-service banking solutions are tailored to help you drive branch efficiency and grow your revenue. 

Let’s work together to transform your business and shift the existing banking paradigm.

Atlas

Highlights of Brand Stories

HSBC Mexico

HSBC Mexico

One of the world’s leading financial services organizations, HSBC is successfully serving 40 million...

CRDB Featured

CRDB Bank

CRDB - A Commercial Bank in Tanzania Revamped its Customer Service Experience with Wavetec’s...

viaos

Digital transformation of ViaOS

Improve customer engagement by providing self-service capabilities to your customers online or through mobile integration. With ViaOS, you can support real-time, two-way communication between your business and your customers.

Hardware pinning

Supports hardware verification at bootup and application initialization.

Remote Support & Upgrade

Reduces site visits – securely updates and runs diagnostics
for devices remotely.

Mutual Verification

Uses modern, standard-compliant cryptography that allows both the server and the client to mutually verify and develop trust.

SDK

An Android based SDK, that provides a familiar development environment that allows us to customize and reuse the existing assets and expertise.

Your Questions, Answered

Frequent questions we get regarding the Self Service Banking Kiosk

What transactions can I perform on a Self-Service Banking Kiosk?

Self-Service Banking Kiosks offer a range of transactions, including cash withdrawals, cash deposits, check deposits, balance inquiries, fund transfers between accounts, bill payments, account statements, and card services such as PIN changes and card activation.

Can I deposit cash and checks at a Self-Service Banking Kiosk?

Yes, most Self-Service Banking Kiosks allow customers to deposit both cash and checks into their accounts. The kiosk will typically prompt you to enter the amount of cash or checks you wish to deposit and will provide instructions on how to complete the transaction.

What is a self-service kiosk bank?

A Self-Service Banking Kiosk is a standalone machine provided by banks that allows customers to perform various banking transactions without the need for human assistance. These kiosks typically offer services like cash withdrawals, deposits, account inquiries, and fund transfers.

Wavetec has served 150+ enterprise level customers

We believe in great customer service. That’s why we built Wavetec. And that’s why we go to great lengths to help you find the best-fitting queuing solution.

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